Shipping & Returns

Shipping & Returns Policy for Digital Products

Last Updated: September 28, 2025

Thank you for choosing Soft Girl Society for your digital product needs. Please review our Shipping & Returns Policy below for information regarding the delivery of digital products and our refund policy.

1. Delivery of Digital Products

Upon completion of your purchase, you will receive an email containing instructions on how to access and download your digital product(s). Depending on the nature of the product, you may be directed to a download link, a member’s area on our website, or a third-party platform where the product is hosted.

2. Refund & Returns Policy

All sales of digital products are final. Due to the nature of digital goods being instantly accessible, we do not accept returns, exchanges, or provide refunds under any circumstances.

If you encounter any issues accessing your purchase, please contact us at support@softgrlsociety.com and we will be happy to assist with technical support.

3. Product Support

We are committed to providing excellent customer support for our digital products. If you have any questions or encounter any difficulties while accessing or using your digital product, please reach out to our support team at support@softgrlsociety.com. We’re here to help!

4. Changes to Shipping & Returns Policy

We reserve the right to update or modify this Shipping & Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

If you have any questions or concerns about our Shipping & Returns Policy or need assistance with your digital product, please contact us at support@softgrlsociety.com.