E-commerce Marketing + Vendor Guide

Privacy Policy

At Soft Girl Society, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase a mentorship program. By using our services, you consent to the practices described in this policy.

1. Information We Collect

When you sign up for our mentorship program or interact with our website, we may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing information, and any other information you provide during registration or communication with us.
• Payment Information: If applicable, your payment details will be processed by a third-party payment processor. We do not store your full payment details, but may retain a record of your transaction for internal purposes.
• Usage Information: We may collect non-personal information such as your IP address, browser type, and pages visited on our website for analytical and administrative purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your mentorship program enrollment.
• To communicate with you regarding your program, including sending updates, reminders, and support information.
• To improve our services and website based on your interactions and feedback.
• To respond to your inquiries or customer support requests.

3. Data Security

We take the security of your personal information seriously. We employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share your information with third-party vendors who assist us in processing payments, delivering our mentorship program, or improving our services (e.g., email service providers, payment processors).
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights and property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and tailor content to your interests. You can adjust your browser settings to refuse cookies, but this may impact your ability to fully access some features of our website.

6. Your Rights and Choices

• Access & Correction: You have the right to access the personal information we hold about you and request corrections or updates if necessary.
• Opt-Out: You may opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Deletion: You can request that we delete your personal information, subject to applicable legal or contractual obligations.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective as soon as it’s posted. We encourage you to review this policy periodically.

Shipping and Returns Policy

Thank you for purchasing a mentorship ticket from us! We’re excited to have you join our program and help you achieve your goals.

Shipping Policy:
All mentorship tickets are delivered electronically. Upon successful purchase, you will receive a confirmation email along with a link to access your Welcome Packet and program details. You will not be charged for shipping, as this is a digital product.

Returns and Refunds Policy:
We are committed to providing you with a valuable mentorship experience. However, due to the nature of our digital product, we do not offer refunds for the mentorship program once a purchase is made.

We encourage you to review the program details carefully before purchasing. If you have any questions or concerns about the program content or structure, please feel free to reach out to our team before completing your purchase.

By enrolling in the program, you agree to the no-refund policy. We are here to support you throughout your journey and are confident that you will find value in the mentorship experience.

If you have any questions or need further clarification, please don’t hesitate to contact us.

Welcome to Soft Girl Society! By accessing or using our website and enrolling in our mentorship programs, you agree to abide by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using the Soft Girl Society website and services, including the purchase of mentorship programs, you agree to comply with and be bound by these Terms of Service, as well as any applicable laws and regulations. If you do not agree with these Terms, you must refrain from using our services.

2. Services Provided

Soft Girl Society provides online mentorship programs, resources, and digital content aimed at empowering individuals to achieve their personal and professional goals. The content and services provided, including but not limited to workshops, training materials, and one-on-one mentorship, are intended solely for educational purposes.

3. Enrollment and Payment

To enroll in any of our mentorship programs, you must complete the registration process on our website, which includes providing accurate information and paying the applicable fees. All payments are processed through secure third-party payment systems. By submitting your payment, you agree to pay the total amount specified for the program you are enrolling in.

4. No Refunds Policy

Due to the nature of our digital products and services, Soft Girl Society has a strict No Refunds policy. Once a mentorship program is purchased, no refunds will be issued. We strongly encourage you to carefully review all program details before making your purchase.

5. Account Responsibility

When enrolling in our mentorship programs, you are responsible for maintaining the confidentiality of your account information, including your login credentials. You agree to notify us immediately if you suspect any unauthorized use of your account. You are also responsible for ensuring that all activities under your account comply with applicable laws.

6. Program Content and Usage

The content provided in our mentorship programs, including videos, materials, documents, and tools, is for your personal use only. You agree not to reproduce, distribute, or share any of the program content without our explicit permission. All intellectual property rights for the content and materials are owned by Soft Girl Society.

7. Code of Conduct

By participating in our mentorship programs, you agree to engage respectfully and professionally with our mentors, fellow participants, and any staff members. Harassment, discriminatory behavior, or any form of abuse will not be tolerated and may result in immediate termination of access to the program without refund.

8. Limitation of Liability

To the maximum extent permitted by law, Soft Girl Society and its affiliates, officers, employees, or agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages arising from the loss of data, business interruption, or personal injury.

9. Termination of Access

Soft Girl Society reserves the right to suspend or terminate your access to the mentorship program if you violate any of these Terms of Service, engage in inappropriate behavior, or fail to meet the necessary participation requirements. Any such termination will not result in a refund.

10. Privacy and Data Collection

For information on how we collect and use your personal data, please refer to our Privacy Policy which is incorporated into these Terms of Service by reference.

11. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time. When changes are made, the updated terms will be posted on this page, and the "Effective Date" will be updated. Your continued use of our services after any changes indicates your acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal actions or proceedings arising from or in connection with these Terms of Service shall be brought exclusively in the courts located in [Your Jurisdiction].